Terms of service
This is a courtesy translation for your convenience. The legally binding version of these Terms and Conditions is the Polish one, and the store operates under Polish law. Contracts are concluded in Polish.
TABLE OF CONTENTS:
GENERAL PROVISIONS
ELECTRONIC SERVICES IN THE ONLINE STORE
CONDITIONS FOR CONCLUDING THE SALES AGREEMENT
METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
COST, METHODS AND DEADLINE FOR DELIVERY AND COLLECTION OF THE PRODUCT
PRODUCT COMPLAINT
OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSUING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
RIGHT TO WITHDRAW FROM THE CONTRACT
PROVISIONS CONCERNING ENTREPRENEURS
FINAL PROVISIONS
1. GENERAL PROVISIONS
1.1. The Online Store available at the internet address www.kickomi.com is operated by KATARZYNA LIZUREJ conducting business activity under the name KATARZYNA LIZUREJ entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for the economy, having: address of place of business and address for service: ul. Krynicka 18/14, 50-555 Wrocław, NIP 8993009475, REGON 540210848, e-mail address: contact@kickomi.com, telephone number: 736288068.
1.2. These Terms and Conditions are addressed both to consumers and to entrepreneurs using the Online Store (except for point 12 of the Terms and Conditions, which is addressed exclusively to entrepreneurs).
1.3. The administrator of the personal data processed in connection with the implementation of the provisions of these Terms and Conditions is the Service Provider. Personal data is processed for the purposes, to the extent and on the basis of the principles indicated in the Terms and Conditions of the Online Store. The provision of personal data is voluntary. Every person whose personal data is processed by the Service Provider has the right to access its content and the right to update and correct it.
1.4. Definitions:
BUSINESS DAY – one day from Monday to Friday excluding public holidays.
REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.
ORDER FORM – an Electronic Service, an interactive form available in the Online Store enabling the placing of an Order, in particular by adding Products to the electronic cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality to which the law grants legal capacity; – who has concluded or intends to conclude a Sales Agreement with the Seller.
CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
ACCOUNT – an Electronic Service, a set of resources in the Service Provider's ICT system, marked with an individual name (login) and password provided by the Service Recipient, in which the data provided by the Service Recipient and information about the Orders placed by them in the Online Store are collected.
NEWSLETTER – an Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients using it to automatically receive from the Service Provider cyclical content of successive editions of the newsletter containing information about Products, news and promotions in the Online Store.
PRODUCT – a movable item available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller.
TERMS AND CONDITIONS – these Terms and Conditions of the Online Store.
ONLINE STORE – the Service Provider's online store available at the internet address: www.kickomi.com on the SHOPIFY store platform.
SELLER; SERVICE PROVIDER – KATARZYNA LIZUREJ conducting business activity under the name KATARZYNA LIZUREJ entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for the economy, having: address of place of business and address for service: ul. Krynicka 18/14, 50-555 Wrocław, NIP 8993009475, REGON 540210848, e-mail address: contact@kickomi.com, telephone number: 736288068.
SALES AGREEMENT – a Product sales agreement concluded or being concluded between the Customer and the Seller via the Online Store.
ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality to which the law grants legal capacity; – using or intending to use the Electronic Service.
CONSUMER RIGHTS ACT, ACT – the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
ORDER – a declaration of will of the Customer submitted by means of the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.
2.1.1. Account – use of the Account is possible after the Service Recipient completes a total of three successive steps – (1) filling in the Registration Form, (2) clicking the „Create account” field and (3) confirming the wish to create an Account by clicking the confirmation link sent automatically to the provided e-mail address. In the Registration Form it is necessary for the Service Recipient to provide the following data: first and last name/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number and password. In the case of Service Recipients who are not consumers, it is also necessary to provide the company name and NIP number.
2.1.1.1. The Electronic Service Account is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving any reason, to delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to: contact@kickomi.com or in writing to: ul. Krynicka 18/14, 50-555 Wrocław.
2.1.2. Order Form – use of the Order Form begins the moment the Customer adds the first Product to the electronic cart in the Online Store. Placing an Order takes place after the Customer completes a total of two successive steps – (1) after filling in the Order Form and (2) clicking the „Confirm purchase” field on the Online Store website after filling in the Order Form – up to this moment it is possible to independently modify the entered data (to this end, follow the displayed messages and information available on the Online Store website). In the Order Form it is necessary for the Customer to provide the following data concerning the Customer: first and last name/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number and data concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company name and NIP number.
2.1.2.1. The Electronic Service Order Form is provided free of charge and is one-time in nature and ends upon placing an Order through it or upon the earlier cessation of placing an Order through it by the Service Recipient.
2.1.3. Newsletter – use of the Newsletter takes place after providing, in the „Newsletter” tab visible on the Online Store website, the e-mail address to which successive editions of the Newsletter are to be sent and clicking the „Subscribe” field.
2.2.3.1. The Electronic Service Newsletter is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving any reason, to unsubscribe from the Newsletter (resign from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to: contact@kickomi.com or in writing to: ul. Krynicka 18/14, 50-555 Wrocław.
2.2. Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with internet access; (2) access to e-mail; (3) a web browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enabling in the web browser the option to save Cookies and support for Javascript.
2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practice, having regard to respect for personal rights and the copyright and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The Service Recipient is prohibited from providing content of an unlawful nature.
2.4. Complaint procedure:
2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure indicated in points 6 and 7 of the Terms and Conditions) may be submitted by the Service Recipient, for example:
A) in writing to the address: ul. Krynicka 18/14, 50-555 Wrocław.
B) in electronic form via e-mail to: contact@kickomi.com;
2.4.2. It is recommended that the Service Recipient provide in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the irregularity; (2) the Service Recipient's demand; and (3) the contact details of the person submitting the complaint – this will facilitate and speed up the handling of the complaint by the Service Provider. The requirements given in the previous sentence are only in the form of a recommendation and do not affect the effectiveness of complaints submitted without the recommended complaint description.
2.4.3. The Service Provider responds to the complaint immediately, no later than within 14 calendar days from the day of its submission.
3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT
3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has previously placed an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Terms and Conditions.
3.2. The Product price shown on the Online Store website is given in Polish złoty and includes taxes. The Customer is informed about the total price including taxes of the Product that is the subject of the Order, as well as about delivery costs (including charges for transport, delivery and postal services) and other costs, and where the amount of these charges cannot be determined – about the obligation to pay them, on the Online Store website during the placing of the Order, including at the moment the Customer expresses the will to be bound by the Sales Agreement.
3.3. Procedure for concluding the Sales Agreement in the Online Store using the Order Form
3.3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has previously placed an Order in the Online Store in accordance with point 2.1.2 of the Terms and Conditions.
3.3.2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for fulfilment. Confirmation of receipt of the Order and its acceptance for fulfilment takes place by the Seller sending the Customer an appropriate e-mail message to the Customer's e-mail address provided during the placing of the Order, which contains at least the Seller's declarations of receipt of the Order and its acceptance for fulfilment and confirmation of the conclusion of the Sales Agreement. Upon the Customer's receipt of the above e-mail message, the Sales Agreement is concluded between the Customer and the Seller.
3.4. Recording, securing and making available to the Customer the content of the concluded Sales Agreement takes place by (1) making these Terms and Conditions available on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.3.2 of the Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.
3.5. The Customer may use a one-time discount for new customers and a discount for new subscribers. Promotions and discounts cannot be combined.
4. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:
A) Payment by bank transfer to the Seller's bank account.
Katarzyna Lizurej
ul. Krynicka 18/14 50-555 Wrocław
B) Electronic payments and payment card payments
4.2. Payment deadline:
4.2.1. If the Customer chooses payment in cash on personal collection, payment by bank transfer, electronic payments or payment card payment, the Customer is obliged to make the payment within 2 calendar days from the day of concluding the Sales Agreement.
4.2.2. If the Customer chooses cash-on-delivery payment upon collection of the shipment, the Customer is obliged to make the payment upon collection of the shipment.
5. COST, METHODS AND DEADLINE FOR DELIVERY AND COLLECTION OF THE PRODUCT
5.1. Delivery of the Product is available within the territory of the Republic of Poland and to countries in which the services of the carriers UPS, Orlen and InPOST are provided.
5.2. Delivery of the Product to the Customer is subject to charge, unless the Sales Agreement provides otherwise. The costs of Product delivery (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the „Delivery costs” tab and during the placing of the Order, including at the moment the Customer expresses the will to be bound by the Sales Agreement.
5.3. Personal collection of the Product by the Customer is free of charge.
5.4. The Seller provides the Customer with the following methods of delivery or collection of the Product: Courier shipment.
5.5. The deadline for delivery of the Product to the Customer is up to 14 Business Days, unless a shorter deadline is given in the description of a given Product or during the placing of the Order. In the case of Products with different delivery deadlines, the delivery deadline is the longest stated deadline, which however may not exceed 14 Business Days. The beginning of the Product delivery deadline to the Customer is counted as follows:
5.5.1 If the Customer chooses the payment method by bank transfer, electronic payments or payment card – from the day the Seller's bank account or settlement account is credited. (For card payments, we begin fulfilling the order after positive authorisation.)
6. PRODUCT COMPLAINT
6.1 The basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty) are specified by generally applicable legal provisions, in particular in the Civil Code.
6.2. The Seller is obliged to deliver the Product to the Customer without defects. Detailed information concerning the Seller's liability for a Product defect and the Customer's rights is specified on the Online Store website in the „Return | Complaint” tab.
6.3. A complaint may be submitted by the Customer, for example:
A) in writing to the address: ul. Krynicka 18/14, 50-555 Wrocław;
B) in electronic form via e-mail to: contact@kickomi.com;
6.4. It is recommended that the Customer provide in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a demand for the method of bringing the Product into conformity with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) the contact details of the person submitting the complaint – this will facilitate and speed up the handling of the complaint by the Seller. The requirements given in the previous sentence are only in the form of a recommendation and do not affect the effectiveness of complaints submitted without the recommended complaint description.
6.5. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the day of its submission. The Seller's failure to respond within the above deadline means that the Seller has acknowledged the complaint as justified.
6.6. If, in order for the Seller to respond to the Customer's complaint or to exercise the Customer's rights under the warranty, it is necessary to deliver the Product to the Seller, the Customer will be asked by the Seller to deliver the Product at the Seller's expense to the address ul. Krynicka 18/14, 50-555 Wrocław. If, however, due to the type of defect, the type of Product or the manner of its installation, delivery of the Product by the Customer would be impossible or excessively difficult, the Customer will be asked to make the Product available to the Seller, after prior agreement of a date, at the place where the Product is located.
6.7. The request to deliver the Product referred to in point 6.6 of the Terms and Conditions does not affect the running of the deadline for the Seller to respond to the Customer's complaint referred to in point 6.5 of the Terms and Conditions and does not infringe the Customer's right to demand from the Seller the disassembly of the defective Product and reinstallation of the Product after replacement with one free of defects or removal of the defect, referred to in art. 561[1] of the Civil Code.
7. OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSUING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
7.1. Detailed information concerning the possibility for a Customer who is a consumer to use out-of-court methods of handling complaints and pursuing claims and the rules of access to these procedures are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organisations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
7.2. A Customer who is a consumer has the following example options for using out-of-court methods of handling complaints and pursuing claims:
7.2.1. The Customer is entitled to apply to a permanent amicable consumer court referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4, item 25, as amended), with a request to settle a dispute arising from the concluded Sales Agreement. The rules of organisation and operation of permanent amicable consumer courts are specified by the regulation of the Minister of Justice of 25 September 2001 on the rules of organisation and operation of permanent amicable consumer courts. (Journal of Laws 2001, No. 113, item 1214).
7.2.2. The Customer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4, item 25, as amended), with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Customer and the Seller. Information on the rules and procedure of mediation conducted by the provincial inspector of the Trade Inspection is available at the offices and on the websites of the individual Provincial Inspectorates of the Trade Inspection.
7.2.3. The Customer may obtain free assistance in settling a dispute between the Customer and the Seller, also using the free assistance of a district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). Advice is provided by the Consumer Federation under the free consumer helpline number 800 007 707 and by the Association of Polish Consumers at the email address porady@dlakonsumentow.pl.
8. RIGHT TO WITHDRAW FROM THE CONTRACT
8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving any reason and without incurring costs, except for the costs specified in point 8.8 of the Terms and Conditions. To meet the deadline it is sufficient to send the declaration before its expiry. The declaration of withdrawal from the contract may be submitted, for example:
A) in electronic form via e-mail to: contact@kickomi.com;
8.2. An example template of the withdrawal form is contained in Annex No. 2 to the Consumer Rights Act. The consumer may use the form template, but this is not obligatory.
8.3. The running of the deadline to withdraw from the contract begins:
8.3.1. for a contract in the performance of which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Agreement) – from taking possession of the Product by the consumer or a third party indicated by them other than the carrier, and in the case of a contract that: (1) covers many Products that are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part; or (2) consists in the regular delivery of Products for a fixed period – from taking possession of the first of the Products;
8.3.2. for other contracts – from the day of concluding the contract.
8.4. In the case of withdrawal from a distance contract, the contract is considered not concluded.
8.5. The Seller is obliged, immediately, no later than within 14 calendar days from the day of receiving the consumer's declaration of withdrawal from the contract, to return to the consumer all payments made by them, including the costs of Product delivery (except for additional costs resulting from the delivery method chosen by the Customer other than the cheapest ordinary delivery method available in the Online Store). The Seller refunds the payment using the same payment method that the consumer used, unless the consumer has expressly agreed to a different method of refund that does not involve any costs for them. If the Seller has not offered to collect the Product from the consumer themselves, they may withhold the refund of payments received from the consumer until the Product is received back or the consumer provides proof of its return, whichever occurs first. In the event of the need to refund funds for a transaction made by the customer with a payment card, the seller will make the refund to the bank account assigned to the Customer's payment card.
8.6. The consumer is obliged, immediately, no later than within 14 calendar days from the day on which they withdrew from the contract, to return the Product to the Seller or hand it over to a person authorised by the Seller for collection, unless the Seller has offered to collect the Product themselves. To meet the deadline it is sufficient to send back the Product before its expiry. The consumer may return the Product to the address: ul. Krynicka 18/14, 50-555 Wrocław.
8.7. The consumer is liable for the decrease in the value of the Product resulting from using it in a manner exceeding what is necessary to ascertain the nature, characteristics and functioning of the Product.
8.8. Possible costs related to the consumer's withdrawal from the contract that the consumer is obliged to bear:
8.8.1. If the consumer chose a Product delivery method other than the cheapest ordinary delivery method available in the Online Store, the Seller is not obliged to refund to the consumer the additional costs incurred by them.
8.8.2. The consumer bears the direct costs of returning the Product.
8.8.3. In the case of a Product being a service whose performance – at the express request of the consumer – began before the expiry of the deadline to withdraw from the contract, the consumer who exercises the right of withdrawal from the contract after submitting such a request is obliged to pay for the services performed up to the moment of withdrawal from the contract. The amount of payment is calculated proportionally to the scope of the performed service, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the performed service.
8.9. The right to withdraw from a distance contract does not apply to the consumer in relation to contracts:
(1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer who was informed before the commencement of the service that after the Seller's performance they would lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer's specification or serving to satisfy their individualised needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short use-by date; (5) in which the subject of the service is a Product delivered in sealed packaging, which after opening the packaging cannot be returned for reasons of health protection or hygiene, if the packaging was opened after delivery; (6) in which the subject of the service are Products that after delivery, due to their nature, become inseparably connected with other items; (7) in which the subject of the service are alcoholic beverages whose price was agreed upon at the conclusion of the Sales Agreement, and whose delivery can take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control; (8) in which the consumer expressly demanded that the Seller come to them for urgent repair or maintenance; if the Seller additionally provides services other than those whose performance the consumer demanded, or delivers Products other than spare parts necessary to perform the repair or maintenance, the right to withdraw from the contract applies to the consumer in relation to the additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, except for a subscription contract; (11) concluded by public auction; (12) for the provision of services in the field of accommodation, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of provision of the service; (13) for the delivery of digital content not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the expiry of the deadline to withdraw from the contract and after the Seller informed them of the loss of the right to withdraw from the contract.
NOTE: PRODUCTS EXCLUDED FROM THE POSSIBILITY OF RETURN:
„blind box” products that have been opened,
products brought in to the Customer's individual order.
9. PROVISIONS CONCERNING ENTREPRENEURS
9.1. This point of the Terms and Conditions and the provisions contained in it concern exclusively Customers and Service Recipients who are not consumers.
9.2. The Seller is entitled to withdraw from a Sales Agreement concluded with a Customer who is not a consumer within 30 calendar days from the day of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
9.3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including also to require prepayment in whole or in part regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
9.4. In the event of sending the Product to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment at the time and in the manner customary for shipments of this type. If they find that during transport a loss or damage to the Product occurred, they are obliged to take all actions necessary to establish the carrier's liability.
9.5. In accordance with art. 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product towards a Customer who is not a consumer is excluded.
9.6. In the case of Service Recipients who are not consumers, the Service Provider may terminate the agreement for the provision of an Electronic Service with immediate effect and without indicating reasons by sending the Service Recipient an appropriate declaration.
9.7. The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited – both within a single claim and for all claims in total – to the amount of the price paid and the delivery costs under the Sales Agreement, but no more than the amount of one thousand złoty. The Service Provider/Seller is liable towards the Service Recipient/Customer who is not a consumer only for typical damage foreseeable at the time of concluding the contract and is not liable for lost profits towards the Service Recipient/Customer who is not a consumer.
9.8. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer are submitted to the court competent for the registered office of the Seller/Service Provider.
10. FINAL PROVISIONS
10.1. Contracts concluded through the Online Store are concluded in Polish.
10.2. Amendment of the Terms and Conditions:
10.2.1. The Service Provider reserves the right to make amendments to the Terms and Conditions for important reasons, that is: changes in legal provisions; changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.
10.2.2. In the case of concluding, on the basis of these Terms and Conditions, contracts of a continuous nature (e.g. provision of the Electronic Service – Account), the amended terms and conditions bind the Service Recipient if the requirements specified in art. 384 and 384[1] of the Civil Code have been met, that is the Service Recipient was correctly notified of the changes and did not terminate the contract within 14 calendar days from the day of notification. In the event that an amendment to the Terms and Conditions resulted in the introduction of any new charges or an increase in current ones, the Service Recipient who is a consumer has the right to withdraw from the contract.
10.2.3. In the case of concluding, on the basis of these Terms and Conditions, contracts of a nature other than continuous contracts (e.g. Sales Agreement), amendments to the Terms and Conditions will not in any way infringe the acquired rights of Service Recipients/Customers who are consumers before the day the amendments to the Terms and Conditions enter into force, in particular amendments to the Terms and Conditions will not affect Orders already being placed or placed and Sales Agreements concluded, being fulfilled or fulfilled.
10.3. In matters not regulated in these Terms and Conditions, generally applicable provisions of Polish law apply, in particular: the Civil Code; the Act on the provision of electronic services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for Sales Agreements concluded from 25 December 2014 with Customers who are consumers – the provisions of the Act on consumer rights of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.
The current Terms and Conditions are published on the Store's website kickomi.com and provided free of charge to the Customer (electronically) at their every request.
These Terms and Conditions are effective from 19 November 2025.